Keune Care Keratin Smooth Shampoo Smooth & Strong Hair

Exchange & Return Policy

You can request returns and exchanges within 15 days after your order fulfillment for the following reasons:

• Wrong products delivered
• Missing products in the order
• Damaged products delivered
• Expired products delivered
• Late Delivery
• Poor Quality
• Looks different to image on site

For Hassle Free Exchange and Return Click Here

Shipping Policy

Delivery Time:

Our nationwide delivery time is 3-5 working days or earlier, after the order has been confirmed. The delivery time of all orders is subject to change depending on weather and public safety conditions.

Tracking the Order:

Once the order is dispatched & out for delivery, customers will receive a text message with the details of the tracking number and courier company that is processing their order. Customers can track their order after 24 hours of the order being dispatched by entering their tracking number in the courier's portal. Riders are advised to contact customers at the time of delivery, so customers are required to be available on the contact number they have provided in shipping details.

Below are our courier partners:

• PostEx
• Trax
• M&P

Shipping Charges:

Our nationwide delivery charges are Rs.200, and we offer free delivery on order value of Rs.3000 and above. Our free delivery & free gift promotions are offered from time to time.

Giveaway Promotions/Free Gifts:

Giveaway gifts are totally effort based and winners' selection is done keeping in view these efforts. In free gifts promotions, free gifts will be delivered only to those customers who fall under the free gift criteria (time, date, minimum order value).